**PAYMENT** All orders pre-paid before shipment with PAYPAL.
**Warranty** We offer a 1 year warranty on the craftsmanship of our jewerly. This covers the metal as well as the jewels and the mounts. We are not responsible for abuse of product.
**SHIPPING** We ship weekly all orders on Thursday. All orders ship DHL, signature required. We include insurance for the total price of your order as part of teh shipping expense. We do NOT ship COD at this time.
All shipments are sent out on Thursdays (weekly).
**SATISFACTION GUARANTEED** We are so confident in the quality of our product we offer satisfaction guaranteed returns. Must contact us for Return Authorization Number (RA#) within 12 hours of delivery. Item must be in original jewerly box, case or bag and must be in same condition as it was shipped. You simply cover the return freight costs.
**Return Authorization Number** All Returns for Warranty or satisfaction require a Return Goods Authorization Number. (RGA #). Please contact us PRIOR to a return to get a number. ALL returns without an RGA are subject to 25% restocking fee.