All orders ship DHL, signature required. We include insurance for the total price of your order as part of teh shipping expense. We do NOT ship COD at this time.
All shipments are sent out on Thursdays (weekly).
YES, We are so confident in the quality of our product we offer satisfaction guaranteed returns. Must contact us for Return Authorization Number (RA#) within 12 hours of delivery. Item must be in original jewerly box, case or bag or packaging that you received the item, and must be in same condition as it was shipped. You simply cover the shipping costs and the difference is refunded as soon as we receive and inspect the item.
Return Goods Authorization Number
All Returns for Warranty or Satisfaction reguire a Return Goods Authorization Number. (RGA #). Please contact us PRIOR to a return to get a number. ALL returns without an RGA are subject to 25% restocking fee.